What information do we collect?
We collect information from you when you place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
; To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
; To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
This policy was last modified on 05/25/2017
590 Maple Ct. Unit C
Colton, CA 92324
Dear Valued Customer,
Thank you for purchasing your loved one’s memorial marker with New Century Headstones.
We hereby certify the memorial you purchased was fabricated from the finest quality natural granite and/or true memorial bronze.
We guarantee the granite used is free from defects that would render it unsuitable for memorial purposes and that it will not check, crack or disintegrate.
Should any part or parts of the memorial covered by this warranty ever prove to be defective in either material or workmanship, we will replace them free of all expense to the purchaser or their heirs.
We regret we cannot be responsible for damage done to the memorial by moving equipment, vandalism, improper cleaning procedures atmospheric conditions, or natural disasters. This guarantee does not warrant any vases, or any “add on products”.
However, we can provide a memorial replacement if you should encounter one or more of the following matters:
Inlay memorial photo(s) fading, decoloring, *vandalism etc
Laser engraved memorial photo(s) fading within 10 year due
to any material or workmanship defects
Material flaws resulting in major breakage.
(excluding cemetery maintenance negligence)
Lost or damaged in shipment
*Inlay memorial photo(s) are the only product with vandalism protection installation not included.
Should you experience any of the matters mentioned above, you can contact us at 951-977-8772 and we will further assist you.
New Century Headstones